At Hair Odyssey, I understand that sometimes schedules change and therefore request at least a 24 hour notice when cancelling or rescheduling your appointment. Appointments cancelled without a 24 hour notice will be charged 50% of the service amount.
Remember that if you are over 15 Minutes late for your appointment I may have to reschedule your service if it cannot be completed in the remaining time frame. All attempts to reschedule in a timely manner will be made. If I do not hear from you 15 or more minutes into your scheduled appointment time it is considered a “No-Show” and you will be charged for 100% of the service that was scheduled.
I value your and my time and feel that it is fair to honor the same policies I hold to my clients. I deeply understand that accidents or emergencies can happen. For that, Hair Odyssey clients are given one (1) grace appointment a year for last-minute scheduling changes, cancellations, or no-shows.
If you have any questions regarding my policies please feel free to contact me.
Thank you for booking your appointments with Hair Odyssey. I’m looking forward to seeing you!